Privacy Policy

1. Introduction

Tombstone San Jose House ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at tombstonesanjosehouse.com (the "Site").

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide when you:

• Fill out a booking inquiry or contact form
• Subscribe to our newsletter
• Communicate with us via email or phone
• Upload photos to our guest photo gallery

This information may include your name, email address, phone number, and any message content you provide.

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information through cookies and similar technologies:

• Analytics Data: We use Google Analytics 4 (GA4) to understand how visitors interact with our Site. This includes page views, session duration, device type, browser type, and general geographic location (city/region level).
• Cookies: We use cookies to remember your preferences (such as cookie consent choices and theme preferences) and to analyze site traffic.

3. How We Use Your Information

We use the information we collect to:

• Respond to booking inquiries and reservation requests
• Send newsletters and promotional communications (only if you've subscribed)
• Improve our website and guest experience
• Analyze site traffic and user behavior to optimize content and functionality
• Comply with legal obligations

4. Cookies and Tracking Technologies

4.1 Cookie Consent

When you first visit our Site, you'll see a cookie consent banner. You can choose to accept or decline non-essential cookies. Your choice is stored locally in your browser.

4.2 Types of Cookies We Use

• Essential Cookies: Required for the Site to function properly (e.g., remembering your cookie consent choice).
• Analytics Cookies: Google Analytics cookies to understand how visitors use our Site. These are only activated with your consent.

4.3 Google Analytics 4 & Consent Mode

We use Google Analytics 4 with Consent Mode v2. If you decline cookies, GA4 operates in a cookieless mode that collects anonymized, aggregated data without storing identifiable information on your device. If you accept cookies, GA4 may use cookies to provide more detailed analytics.

4.4 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking all cookies may affect your experience on our Site. To learn more about managing cookies, visit www.allaboutcookies.org.

5. Third-Party Services

We use the following third-party services that may collect information:

• Google Analytics: For website analytics (Google Privacy Policy)
• iGMS Booking Widget: For online reservations (subject to iGMS's privacy policy)

These third parties may have their own privacy policies governing their use of information.

6. Data Retention

We retain personal information you provide (such as inquiry form submissions) for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Analytics data is retained according to Google Analytics retention settings (typically 14 months).

7. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted third-party services (e.g., Google Analytics, email providers) that help us operate our Site.
• Legal Requirements: If required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified of any such change).

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information (subject to legal retention requirements).
• Opt-Out: Unsubscribe from marketing emails at any time via the unsubscribe link in our emails.
• Do Not Track: We honor Do Not Track signals where supported.

To exercise these rights, please contact us at info@tombstonesanjosehouse.com.

9. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information
• The right to opt-out of the sale of personal information (note: we do not sell personal information)
• The right to non-discrimination for exercising CCPA rights

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access, rectification, erasure, and data portability
• Right to restrict or object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your information is typically your consent, contractual necessity (for booking inquiries), or our legitimate interest in operating and improving our Site.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Tombstone San Jose House
Tombstone, Arizona
Phone: (520) 302-4937
Email: info@tombstonesanjosehouse.com